
iii
iii
ABSTRACT
In scaffolding, full support (guidance) is given to the learner to support weakness and withdrawn bit
by bit as learner knowledge fortifies (fading) (Martens & Maciuszek, 2013). According to
Puntambekar & Hubscher (2005), the attributes of scaffolding include diagnosis, calibration and
fading. Research work on scaffolding in serious games – games with other purposes other than
entertainment, has mainly focused on diagnosis and calibration often referred to in this field as player
modelling and adaptivity respectively. There is barely any empirical study investigating fading this in
these games. Instead of fading which is the gradual removal of scaffolding, an all-or-nothing approach
is often used. The all-or-nothing could lead to cognitive overload in children. For children to have a
pleasurable gameplay, it is important the cognitive load is managed effectively. The fundamental
question asked in this thesis is “To what extent can scaffolding-fading improve children’s gameplay
experience and knowledge gain?” This is broken down to four research questions – 1. Does the
gradual removal of guidance improve children’s gameplay experience? 2. What dimensions of
gameplay experience are impacted and to what extent are they impacted by the gradual removal of
guidance? 3. Would guidance fading during gameplay improve knowledge gain? 4. What effect would
inappropriate guidance-fading have on gameplay?
A game in which the scaffolding can be manipulated is designed for this study. A comparative study
methodology with a controlled experiment, comparing gameplay in both the gradual removal and the
all-or-nothing mode, is employed with the aim of measuring gameplay experience and knowledge
gain in these modes. Analytics was also employed to capture performance-related gameplay metrics.
These methods were combined for a more substantial explanation of findings.
The key contributions made include – 1. Appropriately implementing guidance-fading for the first
time in a game AND highlighting the relevance of this scaffolding mode to serious gameplay